Methods

Every method, under one roof.

No subcontracting. Design, scripting, fieldwork, translation, processing and analysis are done by ELKA teams — so one partner is accountable for the whole chain.

Quantitative

42,500 CAPI · 16,000 CATI interviews at peak year
CAPI

Face to face

Trained enumerators interview respondents on tablets, with validation rules and skip logic built in.

Survey Solutions (World Bank)SurveyToGoRandom · stratified · cluster
CATI

Telephone

Fast, closely supervised interviewing from our Tunis call centre, with scripting, quotas and live monitoring.

25 positionsComunik platformLive supervision
CAWI

Online

Self-administered web surveys distributed by email, SMS and digital channels; ideal for dispersed samples.

KoBoToolboxMultilingualMobile-ready
1 : 4

One supervisor for every four enumerators, daily reports to the field manager.

Qualitative

700+ focus groups moderated
Focus groups

Group discussions

8 to 12 participants led by experienced moderators, from recruitment to analysis.

Viewing roomRecordingLive transmission
IDI

In-depth interviews

Structured, semi-structured or open one-to-one interviews, face to face or remote.

Targeted recruitmentTranscription
Observation

Observational studies

Real behaviour in context: shopper journeys, merchandising and customer experience.

In-storeStructured protocols
Languages

Arabic, Tunisian dialect, French and English — at every stage.

Questionnaires, moderation guides, transcripts and reports, handled by our internal translation team.

1Context research
2Translation
3Internal validation
4Blind back-translation, on request

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